Academic Technology Services (ATS) is responsible for providing and managing University-wide software, tools and services that support teaching and learning, along with customized solutions and options based on the need of individual colleges, departments or faculty. Academic Technology Services: Provides consultation to help faculty understand the functionality and application of specific technologies. Researches and tests new tools and technologies, making recommendations and providing strategic direction to academia and Information Services. Manages projects relating to the upgrade or customization of current services and the implementation of new technology/services offered. Responds to and provides support to all academic technology issues and requests escalated through the Service Desk and Call Center. Provides seminars, conferences and training promoting the technology that supports teaching and learning Links: NU Information Services Blackboard Blackboard Blog - Tips for using Blackboard Collaborate Blog TurningPoint Blog Related Northeastern sites: Center for Advancing Teaching and Learning Through Research IS Customer Services